
So, it’s been a bad couple of weeks for tires on my car!
On top of that, I had to deal with archaic behavior by the men from the dealership down to the tire repair shops that think us women can be pushed around. After the first flat tire, the dealership tried to sell me a tire, because despite the fact that the nail was in the tread, it was so close to the edge they claimed, it was in the sidewall.
It was not, but even Pep Boys said it was not repairable there. So, since their price was better for the tire, I let them sell me a new tire and put it on, which took way longer than I thought it would. I had already been waiting an hour when someone came out to tell me I had the wrong key to take off the bolts on the tire, and I must go back to the dealership to get the correct size. Turns out, the last time the dealership worked on my car, they put the wrong sized ”key” back in the glove box.
Now, a key does not look like what you might be imagining. It’s a tool to take the bolts off the hubcaps.
So off I went. Once I arrived, I was sure they would chastise me for going somewhere else, but they actually pulled out the tool bag and not one, but 4 diffrent guys dug through the bag to find the correct size key. Evidently they are proprietary to every Honda vehicle. Anyway, about 15 minutes later I was back at Pep Boys and then 45 minutes later I was done and out the door.
That was last week. 🙄
Then this past Sunday, I got back from church and noticed I had another nail in my right rear tire! Now, the only places I have been in the past two weeks are church and my dad’s house-except for giving Shari a ride home. With all the work going on at Dad’s, tools being drug in and out of the garage getting ready for the estate sale, that’s the only place I can think of that I would have gotten bolts or nails in my tires two weeks in a row! I asked my oldest boy, Sean, to check around the driveway and street the next time he goes over there, which will be tonight.
Luckily, I took the car to Discount Tire today, and they didn’t charge me a penny. I’m glad that customer service is alive and well somewhere!


Yay! For customer service!,
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You are lucky you had full customer service. Amazing picture in hand tool & key. Really true share your experience of customer service.✍️
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I am lucky indeed! Thanks, Raj!
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My pleasure,Kim❣️
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